Refund Policy

At Myalsafir, we strive to provide you with high-quality products that meet your expectations. However, if you receive a broken or defective product, we offer a refund under the following conditions:

Eligibility for Refund: You are eligible for a refund if you receive a product that is broken or defective upon delivery.

Requesting a Refund: To request a refund for a broken or defective product, please contact our customer service team within 15-30 days] of receiving your order. You can reach us at [provide contact information].

Return Process: Once we approve your refund request, we will provide you with instructions on how to return the broken or defective item. Please make sure to securely package the product for return shipping.

Refund Processing: Upon receiving the returned item, we will inspect it to verify the damage or defect. We will process your refund if we determine that the product is broken or defective. Refunds will be issued to the original payment method used for the purchase.

Exceptions: Please note that we only offer refunds for broken or defective products. We do not accept returns or provide refunds for reasons other than product damage or defect.

Contact Us: If you have questions or concerns regarding our refund policy, please contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.

Myalsafir reserves the right to update or change this refund policy at any time without prior notice.